Our most sincere thanks...
For not only choosing us to renovate your bathroom, but for taking the time to complete this survey. Your input gives us a much better understanding of what you really want and what you really value. Only by listening closely to our customers have we been able to achieve success. We'll continue listening and innovating our company to be the very best we can be.

On behalf of everyone here at Herl’s Bath & Tile Solutions, I thank you again,

Greg Herling

First Name:
Last Name:
Street Address:
City:
State:
Zip:
Email:
 
How long ago did you renovate bathroom?
Less than 6 months ago
6 to 12 months ago
1 to 2 years ago
More than 2 years ago
 
How long had you been thinking about renovating your bathroom before you did it?
Less than 6 months
6 to 12 months
1 to 2 years
Over 2 Years
If more than 2 years, please explain why here:
 
How did you become aware of Herl's - please check all that apply:
TV Commercial
Clipper Magazine
Community Event
Employee referred me
Exhibiting at a tradeshow
Money Mailer Coupon Envelope
Newspaper article
Radio advertisement
Referred by friend
Vehicle and/or trailer
Yard sign in neighborhood
Other (please specify)
 
How many bath renovation companies or contractors did you interview in the process of choosing someone?
Just Herls
2
3
4
 5 or more
Please state briefly why you chose us:
 
How many references did you check?
None
1
2
3
 More than 3
 Other (please specify)
 
Picture yourself in your old bathroom; please check one choice per line, as it described your circumstances.
  Not at all A little Very
 My tub/shower was hard to clean
 My fixtures (tub,toilet,sink), were out-of-date
 My cabinetry did not have enough storage
 My cabinetry was out-dated
 My grout collected mold and mildew
 My walls were falling down
 My bathroom was leaking
 
What was the one thing that bothered you the most about your old bathroom?
 
Please check all that describe our office staff:
Patient
Knowledgable
Competent
 Trustworthy
 Helpful
 Organized
 Friendly
 Other (please specify)
 
Please check all that describe your estimator/design consultant:
Patient
Knowledgable
Competent
 Trustworthy
 Helpful
 Organized
 Friendly
 Please describe other impressions (if applicable)
 
Please check all that describe your installer(s):
Patient
Knowledgable
Competent
 Trustworthy
 Helpful
 Organized
 Friendly
 Other impressions (if any)
 
Please provide any other comments or thoughts you have regarding our company:
 
Would you recommend Herl's to your friends and family?
Yes
 No
 
I certify that I am a customer of Herl’s Bath & Tile Solutions and that the comments given are truthful and an accurate reflection of my experience with their company. I hereby give Herl's permission to use my name, comments and/or photographs in their advertising, marketing and promotional materials.
 I agree
 I disagree